CG77 Privacy Policy – How Your Data Is Protected

CG77 takes your privacy seriously. This privacy policy explains what information is collected when you use the CG77 website and mobile app, how that information is used, and what rights you have over your personal data.

This policy applies to all cg77 services, including the website, mobile application, live chat support, and email communications. It covers both registered members and visitors who browse without an account.

CG77 complies with international data protection standards. We believe your data belongs to you – our responsibility is simply to keep it safe.

Cg77 only collects information that is genuinely necessary to provide its services. No unnecessary or excessive personal data is collected.

• Information provided in the registration form is collected directly from you.
• Copies of identity documents submitted for KYC verification are stored encrypted on secure servers.
• Payment information is stored partially – your full mobile banking PIN or password is never saved.
• The app does not access your phone's gallery, contacts, or microphone at any time.

Cg77 uses your data solely to provide and improve its services. Your information is never sold or rented to third parties for commercial purposes.

CG77 analyzes betting history for responsible gaming monitoring. If unusual usage patterns suggesting problematic gaming are detected, CG77 will advise the user to take protective measures.

• Account Management: Registration, KYC verification, login security, and account recovery.
• Payment Processing: Processing deposits and withdrawals, and sending transaction confirmations.
• Customer Support: Resolving issues, handling complaints, and answering queries.
• Fraud Prevention: Detecting suspicious activity and keeping your account secure.
• Personalised Experience: Showing you relevant offers based on your preferred games and markets.
• Legal Obligation: Submitting required reports to regulatory authorities.
• Service Improvement: Analytics to improve platform performance and usability.

CG77 never sells or transfers your personal data to advertisers, marketers, or any other commercial entity. Your information may only be shared with third parties in the limited circumstances outlined below.

• Payment Providers: The information required to process transactions via bKash, Nagad, or Rocket is shared with the respective provider. Each provider operates under its own privacy policy.
• Game Provider: Session data required for Live Casino or specific games may be shared, but never personally identifiable information.
• Regulatory Authorities: Data may be disclosed in response to lawful requests from licensing authorities or government agencies.
• Investigative Agencies: Providing information to law enforcement agencies in the course of money laundering or fraud investigations is a legal obligation.
• Technology Partners: Server hosting and security service providers have limited access to data, strictly under contractual obligations.

CG77 uses industry-leading technology to protect your data. Because a betting platform handles financial information, security is never compromised.

• SSL/TLS 256-Bit Encryption: Every piece of data traveling between your browser or app and CG77's servers is encrypted.
• Secure Servers: Data is stored in ISO 27001-certified data centers, with both physical and digital security measures in place.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account to prevent unauthorized access.
• Automated Threat Detection: Unusual login or transaction patterns are detected instantly, triggering a temporary account lock.
• Regular Security Audits: Third-party cybersecurity specialists conduct regular system audits.
• Password Hashing: Your password is never stored in plain text – only an encrypted hash is kept.

Keep in mind, however, that no online platform can guarantee 100% security. CG77 makes every effort to protect your data, but you should also take steps to secure your own account — use a strong password and never share it with anyone.

Cookies are small text files stored on your browser or device. CG77 uses several types of cookies – some essential, some optional. The purpose of each is clearly explained below.

You can disable optional cookies through your browser settings. However, disabling essential cookies may prevent core features such as login and payments from working correctly.

CG77 retains your data only for as long as necessary — no longer. That said, certain information must be kept for a defined period due to legal and regulatory obligations.

If you request self-exclusion or account closure, your identity and contact information will be retained for the minimum required period for security reasons, after which it will be permanently deleted.

Every cg77 member has several important rights over their personal data. To exercise any of these rights, send an email to support@cg77.click.

CG77 services are strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If we become aware that data has been collected from a minor, that information will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using cg77, please notify us immediately at support@cg77.click.

If you have any questions about the Privacy Policy, wish to exercise your data rights, or have a complaint, please contact the CG77 Data Protection team.

When submitting a data protection request, send it from the mobile number or email address registered to your account — this helps verify your identity faster. CG77 aims to respond within 72 hours of receiving your request.