Legal Documents

CG77 Terms & Conditions – Complete Guide to Using the Platform

It's worth reading through these terms before opening an account on CG77. Rather than dense legal language, we've aimed to explain everything in plain, straightforward terms — so there's no room for confusion.

Last Updated: January 2026
18+ Age Restriction
1 One Account Per Person
3 Minutes Average Withdrawal Time
24/7 Support Availability
By registering an account with CG77, you confirm that you have read and fully agreed to these Terms and Conditions. If anything is unclear, feel free to reach out to our support team — support@cg77.click
Section 01
General Terms & Conditions

Cg77 (https://cg77.click) is an online betting and casino platform operating under an international gaming licence. By using this website or application, you are deemed to have agreed to all the terms and conditions set out below.

Cg77 reserves the right to update these Terms & Conditions at any time. Registered members will be notified of any changes via email or in-app notification. Continued use of the platform following any such changes will be considered acceptance of the revised terms.

  • This service is strictly for adults aged 18 and over.
  • A valid account is required to use CG77.
  • Citizens of countries where online betting is prohibited by law are not permitted to use cg77.
  • cg77 employees and their immediate family members are not permitted to place bets on the platform.
  • Sharing any information, odds, or data from the platform with third parties without authorisation is strictly prohibited.
Important: CG77 reserves the right to suspend or terminate any user's account at any time, with or without cause and without prior notice, if it determines that the user has violated any part of these Terms and Conditions.
Section 02
Account Registration & Management

To open an account with CG77, you must provide accurate and truthful information. Creating an account with false details or under someone else's identity is strictly prohibited. Any such account may be terminated at any time, along with its remaining balance.

Each person may hold only one account. If multiple accounts belonging to the same individual are detected, all accounts will be closed and any accumulated bonuses will be forfeited. Withdrawals above a certain threshold will not be processed until KYC verification is complete.

  • The mobile number and email address provided at registration must be active and belong to you personally.
  • Keeping your account password confidential is your responsibility. Sharing it with anyone else is strictly prohibited.
  • Any unauthorized access to your account must be reported to CG77 immediately.
  • A copy of your National ID or passport may be required for KYC verification.
  • Opening an account in a minor's name or allowing a minor to use the platform is strictly prohibited.
Section 03
Deposit, Withdrawal & Payment Policy

Deposits and withdrawals on cg77 can be made via bKash, Nagad, and Rocket. Minimum and maximum limits apply to each payment method and are subject to change from time to time. The latest limits can be found in the cg77 Cashier section.

Withdrawals will only be returned to the same payment method used for the original deposit. For example, if you deposited via bKash, your withdrawal will be sent back to bKash. This policy is in place to prevent money laundering.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳300 ৳500 3 minutes on average
Nagad ৳300 ৳500 3 minutes on average
Rocket ৳300 ৳500 5 minutes on average
  • CG77 does not charge any fees for deposits or withdrawals, though your payment provider may apply their own charges.
  • KYC verification is mandatory for your first withdrawal.
  • If fraud is suspected, the withdrawal will be temporarily held pending investigation.
  • Depositing from or withdrawing to a third-party account is strictly prohibited.
  • Withdrawals of large amounts (৳50,000+) may be subject to additional verification.
Section 04
Bonus, Promotion & Rewards Policy

Bonus and promotional offers on cg77 are subject to specific terms. Each offer has its own wagering requirements, validity period, and eligibility criteria, all of which are detailed on the relevant promotions page.

Cg77 reserves the right to withdraw an existing bonus or add new conditions at any time. However, a bonus that has already been activated will not normally be altered.

  • A bonus offer may generally be used once per account.
  • Bonus balances cannot be withdrawn until the wagering requirements have been met.
  • Multiple bonuses cannot be activated at the same time unless explicitly permitted.
  • Bonuses expire automatically once their validity period ends, even if the wagering requirement has not been met.
  • Any attempt to obtain bonuses through fraudulent means will result in account termination.
  • Bonus contribution rates may vary by game type (e.g., 100% for slots, 50% for Sports Betting).
Weekly cashback and referral bonuses carry no wagering requirements — both can be withdrawn immediately upon receipt. Learn more on the Rewards page View.
Section 05
Betting Rules & Settlement

Once a bet is confirmed on CG77, it cannot be changed or cancelled. Please review your odds and stake carefully before placing a bet. Your bet is considered final only after you tap the confirmation button on the bet slip.

All bet settlements are based on official results issued by the relevant sports governing body. CG77 reserves the right to void any bet that was accepted at incorrect odds due to a technical error.

  • In live betting, if a bet is accepted late due to network issues, it will be processed at the latest available odds.
  • If a match is cancelled, the full stake will be refunded (a separate policy applies for suspended matches).
  • The maximum payout limit for a single bet is set separately for each event.
  • If an unusual betting pattern is detected, CG77 may suspend settlement until an investigation is completed.
  • Placing bets using match-fixing arrangements or insider information will result in permanent account termination.
Section 06
Responsible Gaming Policy

CG77 believes that betting should be an enjoyable form of entertainment. We never want any player to develop an unhealthy dependency on it. For this reason, CG77 provides a range of protective tools that are available at all times.

If you feel that betting is having a negative impact on your daily life, don't wait — contact the CG77 support team right away or use the self-help tools listed below.

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Loss Limit: Set a loss limit in advance so you know exactly how much you're willing to lose within a given period.
  • Session Time Limit: Set a limit on how long you play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: Request a long-term account closure (from 6 months to permanent).
  • Reality Check: After a set period of play, an on-screen reminder appears to let you know how long you've been playing.
Once self-exclusion is activated, it cannot be reversed before the specified period has ended. This is an important safeguard, and cg77 fully respects that decision.
Section 07
Privacy, Data Protection & Security

CG77 collects your personal information solely for the purpose of providing its services. Your data is never sold or shared with advertisers or third parties. To protect your information, CG77 uses internationally recognized SSL/TLS 256-bit encryption.

CG77 may be required to share information with regulatory authorities or law enforcement agencies due to legal obligations. In such cases, you may not be notified in advance.

  • Your information is used solely for service improvement, KYC verification, and fraud prevention.
  • Betting history and financial transaction records are kept strictly confidential.
  • You may request the deletion of your personal data at any time (separate rules apply for self-excluded players).
  • Learn more about our Cookie Policy Privacy Policy can be found on the page.
Section 08
Account Suspension & Termination Policy

Cg77 may suspend or close any account at any time for the reasons listed below. Members are generally notified by email before an account is closed; however, prior notice may not be given in cases of serious violations.

  • Registering with false information or providing inaccurate details during KYC verification.
  • Operating multiple accounts or using another person's account.
  • Abuse of the bonus system or fraudulent betting activity.
  • Money laundering or suspicious financial activity.
  • Any attempt to hack or exploit CG77's technology or systems.
  • Facilitating the use of the platform by minors.

If an account is closed for legitimate reasons, any valid balance will be returned. However, if closure is due to a breach of terms, all bonuses and any winnings derived from bonuses will be forfeited.

Section 09
Dispute Resolution Process

If you have a dispute with any CG77 decision, start by contacting the support team via live chat or email. Most issues are resolved within 24 hours. If it cannot be resolved at the first level, the complaint will be escalated to senior management.

To file a formal complaint, send a detailed message to support@cg77.click. CG77 will respond in writing within 72 hours. In cases involving technical issues or odds errors, CG77's recorded server data will be treated as the definitive evidence.

  • Complaint deadline: within 30 days of the incident.
  • When submitting a complaint, please include the transaction reference number and the time it occurred.
  • Third-party mediation may be arranged with the mutual consent of both parties.
Section 10
Amendments & Effectivity of Terms

CG77 reserves the right to modify, add to, or remove any part of these Terms and Conditions at its sole discretion and at any time. For significant changes, a notification will be sent at least 14 days in advance.

The date shown at the top of this page reflects the most recent update. We recommend reviewing this page regularly. If you do not agree with any changes, you may request to close your account.

Enable push notifications on the CG77 app to get instant updates whenever the Terms and Conditions change. Download the app here।

Cg77's Core Principles at a Glance

Beyond the rulebook, there are a few key things that make CG77 a platform you can trust

01
Clear Terms, Plain English

Every term and condition on CG77 is written in plain, straightforward language. There is no complex legal jargon or hidden clauses — what's written is what applies, nothing more and nothing less.

Clear in Bengali
02
Fair & Equal Protection

CG77 treats every player equally — whether you're a new member or a VIP Diamond, the same rules apply to everyone. No special treatment, no bias.

Equal Rules
03
Your Money Is Safe

Player funds on cg77 are held in a separate account and are never mixed with the company's operational funds. Your money stays protected under all circumstances.

Funds Protected
04
Fast Complaint Resolution

If you run into any issues on CG77, get in touch with the support team. General issues are typically resolved within 30 minutes, and formal complaints are addressed within 72 hours.

Quick Resolution
05
Responsible Gaming Tools

Set your own limits — deposit limits, loss limits, session time. These tools are always free on CG77 and take effect instantly.

Protection Tools
06
Licensed & Regulated

CG77 operates under an international gaming licence and undergoes regular third-party audits, maintaining full accountability to its regulatory authority at all times.

Licensed

Frequently Asked Questions

Player FAQs on Terms & Conditions

In your CG77 account settings, head to the "Responsible Gaming" section to find all self-control tools in one place. From there, you can set your own daily, weekly, or monthly deposit limits and loss limits. Lowering a limit takes effect immediately — for example, reducing from ৳5,000 to ৳3,000 applies right away. However, increasing a limit requires a 7-day waiting period; this is intentional, to prevent impulsive decisions made in the heat of the moment. Session time limits and cooling-off periods can be set the same way. If you ever need assistance, CG77's live chat support is always available.

There are a few things you should know before joining CG77's tournaments and leaderboard competitions. Each tournament has its own eligibility criteria — some require you to play specific games, while others set a minimum bet amount. Leaderboards are generally ranked by net winnings or total bet points, as specified in the tournament rules. In the event of any dispute over points or standings, CG77's server records will serve as the final authority. Prizes are typically credited to winners' accounts within 24 hours of the tournament ending. Entering the same tournament more than once from a single account, or attempting to gain an unfair advantage by using multiple accounts, will result in disqualification.
A Safe & Transparent Platform

Now That You Know the Rules, Start Playing

Everything at CG77 is transparent and fair. Register for free today and claim a welcome bonus on your first deposit. Our Bengali-speaking support team is always here to help.

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